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What is the next challenge
in the future for the certification?

Change is always difficult at the start and met with a lot of
resistance. The fear caused by a lack of information about
ISO requirements leads to resistance among employees.
At the beginning of the new projects, ISO implementation
can be extremely difficult and a painful process. The
company aims to provide the related knowledge from top
to down and ensure the coverage for the whole company.
Employee understanding is critical to employee motivation
and thereby success of ISO implementation.

It is natural to have an unconscious bias for operation and
cost over quality, environmental, health and safety (QEHS)
when running a business. In CESL Asia, we have QEHS CESL Asia demonstrates its high determination intaking a leading
role in Occupational Health and Safety Management in Macau.
as the first priority. Our management team is committed 榮獲ISO45001證書印證盛世集團在澳門職業健康與安全管理之領
to promote this value through resources allocation 導地位。
(time, money and people). We maintain conversations
on QEHS between all levels. For instance, our frontline
staff will participate in the committee meetings to share
their opinions and experience on QEHS at work. These
activities help to build accountability and ownership of 未來獲得證書的最大挑戰是甚麼?
health and safety management at all levels.

It takes dedication to achieve more than what is being 改變的初期往往是遇到最多困難及阻力，員工在沒有
required in the legislation and the regulatory framework. 足夠的資訊，可能會產生恐懼去接受新的轉變。在開
Often, our internal requirements for health and safety are 始新工程項目的初期，建立及執行ISO管理系統將會
higher than the local standards and customer requirements, 有更多的要求以及遇到更大的阻力。集團希望將管理
which we believe is right. But this leads to higher operating 制度由上而下推行及，領導層的重視，令前線員工自
costs may put discounts on our competitiveness in a 然會重視，只有員工的認受性才能推動ISO管理系統
market. This is an obstacle we need to face in the world 順利執行。
of business.
經營一間企業，在營運管理的支出與品質、環境及安
全的支出兩者是需要平衡的，集團則會把後者放在首
要考慮因素，並會在人力、物力及時間方面等全方位
支持及推行建立管理系統，例如: 前線員工在環境安
全健康委員會上會分享工作上不同的意見，令公司上
下共同參與，期望透過此舉建立同事的責任感及歸屬
感。

盛世集團非常重視職業安全上的要求，往往比法律法
規及以至客戶層面更加嚴謹，此舉會導致營運成本更
加高昂，或會令我們在市場的價格競爭力稍降，雖然
如此，集團認為這是現今商業社會必需面對的挑戰，
而我們覺得是正確的。

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