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Our people development 我們的員工發展 Interview – Mr. Cheung Shung Hau 張祟厚先生專訪 Mr. Cheung Shung Hau, Service Manager of FOCUS Facility Management Limited has been working in CESL Asia Group for over 13 years. He is popular among colleagues due to his friendly smile, kind personality and serious working attitude. Moreover, Mr. Cheung retired from CESL Asia last month so new employees might not have met him yet. We would like to take this opportunity to introduce him, his experiences and the daily routine of the facility maintenance team. 張祟厚先生，盛世設施管理股份有限公司的維修部經理，轉眼間，他在盛世集團工作已超過十 三年。他親切的笑容、平易近人的個性和務實的工作態度都深得不少同事的愛戴。本年三月， 張先生宣布從公司榮休，一些比較新晉或在不同部門工作的同事可能錯過深入了解他的機會。 因此希望透過這期的訪問，正好讓我們了解他與公司的經歷，以及維修保養團隊的日常工作！ Communications & Marketing (C&M) - How 問：在什麼機緣下你開始在盛世集團工作？ did you start working in CESL Asia? 答：在2002年，盛世集團收購了我當時工作的澳 Mr. Cheung - I worked in the Mechanical and 門景福機電維修服務部，從那時起我便成為了盛 Electrical Maintenance Services Department 世集團的員工，並繼續從事機電工程維修保養的 at Young’s Engineering (Macau) Co Ltd. be- 工作，特別是中央空調的工程保養範疇。 fore working at CESL Asia. When CESL Asia acquired the Department in 2002, I became a 問：你在盛世集團工作多年，請問公司有什麼特 member of the CESL Asia and continued work- 質驅使你願意長期服務？ ing in this field, especially with the maintenance 答：首先要感謝公司老闆，這麼多年來一直給予 of central air conditioning. 我無限的信任和支持，更感謝我的工作團隊，大 家能通力合作，排除一切的工作上的困難。我們 C&M - You have been working at CESL Asia 在這些年來完成了各種不同的任務，一直合作愉 for more than a decade; why did you decide 快，維持良好的關係與工作氛圍，因而令我對這 to stay with the company for so long? 份工作保持興趣。 Cheung - First of all, I have to give thanks to our boss who has been giving me a lot of trust and 問：從事這項工作遇到最大的困難是什麼？ support, as well as to my teammates for their 答：現時最大的困難是缺乏技術人員。由於澳門 cooperation in previous years. We have been 市場的技術人才一直處於緊拙狀況，再加上大型 going through all kinds of work in these years 企業的增加，社會上對技術人員的需求更大，因 and keeping the working environment friendly, 而令流失率增加。慶幸老闆的重視，得以維持工 which makes me feel interested in my job, like I 人的收入水平，保持一定的人手，以致能應付日 belong here. 常營運。 C&M - What are the difficulties in this job? Cheung - Currently, the lack of technicians is one of the most obvious difficulties in the Macau job market due to the proliferation of new busi- nesses. These people are in high demand which results in a high turnover rate. Fortunately, our company could maintain the income level of the staff in order to preserve enough manpower for the daily workflow. 8